Your Dream Vacation Awaits

Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you request vacation planning services, fill out our contact form, or communicate with us. This may include:

• Personal identifiers (name, email address, phone number)
• Travel preferences and destination interests
• Budget and vacation requirements
• Communication records and consultation notes

How We Use Your Information

We use the information we collect to:

• Provide vacation planning and travel advisory services
• Communicate with you about your travel plans
• Customize travel recommendations based on your preferences
• Process bookings and reservations on your behalf
• Provide customer support and respond to inquiries
• Comply with legal obligations and protect our business interests

Information Sharing

We may share your information with:

• Travel suppliers (hotels, airlines, tour operators) to facilitate bookings
• Service providers who assist in our operations
• Legal authorities when required by law

Your Rights

You have the right to access, update, or delete your personal information. You may also withdraw consent for marketing communications at any time.

Contact Us

For privacy-related questions, contact us at [email protected] or +1 (305) 674-8291.

Terms of Service

Last Updated: December 2024

Service Agreement

By engaging Clarity Vacay Advisors for vacation planning services, you agree to these terms and conditions. Our services include travel planning, booking assistance, and ongoing support throughout your vacation experience.

Fees and Payment

Planning fees are disclosed upfront and are non-refundable once consulting services begin. Additional fees may apply for complex itineraries, group bookings, or urgent requests. Travel supplier costs (hotels, flights, etc.) are separate from our planning fees.

Booking and Cancellation

All travel bookings are subject to supplier terms and conditions. Cancellation policies vary by supplier and are beyond our control. We strongly recommend comprehensive travel insurance to protect your investment.

Client Responsibilities

• Provide accurate information about travel preferences and requirements
• Obtain necessary travel documents (passports, visas, vaccinations)
• Review all booking confirmations and itinerary details
• Communicate changes or concerns promptly
• Comply with destination requirements and regulations

Limitation of Liability

Our liability is limited to the professional planning fees paid. We are not responsible for supplier failures, weather events, travel delays, or other circumstances beyond our control.

Dispute Resolution

Any disputes will be resolved through arbitration in Miami-Dade County, Florida, under Florida state law.

DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

Clarity Vacay Advisors respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Copyright Infringement Notification

If you believe content on our website infringes your copyright, please provide our designated agent with:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information (address, phone, email)
• Statement of good faith belief that use is unauthorized
• Statement of accuracy and authority to act on behalf of copyright owner

Designated Copyright Agent

Isabella Rodriguez, CEO
Clarity Vacay Advisors
2847 Collins Avenue
Miami Beach, FL 33140
Email: [email protected]
Phone: +1 (305) 674-8291

Counter-Notification

If you believe material was removed due to mistake or misidentification, you may submit a counter-notification containing the required elements under DMCA Section 512(g)(3).

Repeat Infringers

We maintain a policy of terminating services to users who are repeat copyright infringers under appropriate circumstances.

GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data under certain conditions
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of data to another service
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

Legal Basis for Processing

We process your data based on:

• Contract performance for vacation planning services
• Legitimate interests in providing quality travel advisory services
• Your explicit consent for marketing communications
• Legal obligations for record-keeping and compliance

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Travel records are typically retained for 7 years for business and tax purposes.

International Data Transfers

When we transfer data outside the EEA, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Exercise Your Rights

To exercise your GDPR rights, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (305) 674-8291
Address: 2847 Collins Avenue, Miami Beach, FL 33140, USA

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your data protection rights.